About Medistar

Medistar’s mission is to provide education and support for innovative technologies
that improve efficiencies, patient wellbeing and outcomes.

Medistar’s mission is to provide education and support for innovative technologies that improve efficiencies, patient wellbeing and outcomes.

Medistar is an Australian independent medical device distributor recognised for supplying cutting edge technologies to health and veterinary professionals in Australia and New Zealand. The company represents best in class medical devices in the pain management, ultrasound and neurological sectors.

Medistar’s Mission is to provide education and support for innovative technologies that improve efficiencies, patient well-being and outcomes.

The Medistar team is led by Jeneth Boughen, a medical sales and business development professional with over 30 years’ experience in the medical device and pharmaceutical industries.

Established in 2004, Medistar has a strong track record in successful commercialisation of new-to-market and innovative technologies in Australia and New Zealand.

Medistar employs skilled health professionals from a range of backgrounds, including medical imaging, nursing, sonography, clinical training and healthcare sales, to ensure our team delivers the highest level of clinical knowledge and exemplary customer service.

Jeneth Boughen

DipAppSci(Diag Rad), MBA

Jeneth Boughen is the Owner and General Manager of Medistar and the Radiofrequency Product Specialist.

As the driving force behind Medistar, Jeneth’s experience in medical imaging, education and sales, together with her dedication to customer service, has formed the foundation for Medistar’s growth and success for over 15 years.

A constant high achiever, Jeneth has earned numerous academic and industry awards and expects the same high level of performance from her team. Technical skills, customer service and innovation underpin everything she does.

Jeneth holds an MBA and has lectured at Queensland University of Technology. She has specific experience with radio-frequency technologies, implantable medical devices, medical imaging and pharmaceuticals.

Jeneth manages the success of Medistar around the needs of two beautiful daughters, a teenage son, as well as their two much loved little dogs. She loves to travel, learn new things and enjoy the company of friends and family. You might also find her on a plane, or relaxing in the day spa dreaming of getting her pre-50’s body-building physique back.

Kylie Kratzke

GDipAppSci (MU)

Kylie Kratzke is the Clarius Product Specialist and Sonographer at Medistar.

Kylie likes getting people excited about what she is excited about, in particular Clarius Scanners, clinical ultrasound education and veterinary applications.

Working as a medical sonographer since 2002, Kylie brings clinical, educational and management experience to support our customers through all aspects of point-of-care ultrasound.

Veterinarians also benefit from her experience with animal sonography. Favourite professional achievements include developing clinical education programs and ‘Scanimal’ – a mobile veterinary sonography service.

Kylie provides our Clarius users with training and support to maximise the benefits of ultrasound in their practice.

Outside of work, Kylie enjoys time on the Northern NSW coast with her two toddlers, husband and dog ‘Radar’… She also enjoys a wine after 7pm, because that was not a typo, she has two toddlers.

Anita Armbrust

Anita Armbrust is the Customer Service Manager at Medistar.

Anita’s experience as a skilled nurse has prepared her very well for the many tasks that she is responsible for at Medistar.

With 30 years in Health Care, mainly in Day Surgery and Recovery, caring for patients and working alongside various Health Care Professionals, Anita brings all of that experience to her Customer Service responsibilities at Medistar. When there is something to be done, she will happily do it.

Anita believes in the importance of communication and possesses an innate aptitude for understanding the needs of customers, clinicians and colleagues. She promptly resolves issues in a helpful, pleasant and professional manner.

Anita provides support in and out of the office for the Medistar team; assists with various aspects of company events, including training workshops and conferences; responds to requests for information from customers and any duties required of her within the scope, spirit and purpose of the job!

In her spare time Anita loves the great outdoors – travelling, boating, camping, fishing, hiking, and has trekked the Camino de Frances, an 800km walk across Northern Spain.

Gaby Rollinson

Customer Service Assistant

Gaby has a wide range of administration skills that she applies to her role. This, combined with her attention to detail, contribute to the efficient running of the Medistar warehouse. It will usually be her friendly voice greeting you on the phone and she will be more than happy to answer or address any queries you may have. Gaby is responsible for performing an array of duties such as receiving and processing incoming and outgoing stock, processing Customer Purchase Orders, packing and shipping stock orders, as well as managing and organizing stock.

Having joined at the start of 2021, Gaby is a welcome addition to the customer service team which is expanding to accommodate new products and activities. She certainly understands the importance of collaborating with the team to ensure quality service to the Medistar customers.

Gaby is a mother to two grown children and one small fluffy white dog. She enjoys travelling, live music, reading, running, walking and cooking.

Elisabeth Creagh

Marketing Executive

After 20 exciting years working as a Fashion Editor for glossies and advertising campaigns, Lis spent 10 years in retail as an Optician. With her extensive experience creating visuals and text for products from underwear to airlines, marketing seemed the next inevitable step. Combining optical retail with a passion for customer service and fulfilling a brief, Lis has loved the challenges that came with a rapidly growing medical device brand like Medistar.

Outside of work, her passions are family, food, fashion and sailing. These combined seem to satisfy her need for constantly being busy and connecting with very diverse groups of people.

Medistar Sales Agents

To assist Medistar to reach more clinicians and veterinarians in Australia and New Zealand, the best independent sales agents are contracted to provide customer support and education.

  • Vickie Shina – Shine Health Solutions, Western Australia

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